Incorrect or Defective Items

You may return any incorrect or defective merchandise to Somebody Loves You within 30 days of the shipping date.

If you receive incorrect or defective merchandise, please contact us and we will send you a replacement or issue a full refund. You will not be charged any additional shipping and handling fees for replacement shipments.

If a CD or cassette case arrives cracked or damaged, please contact us. Our sales associates will be happy to mail you a replacement case. Please allow up to 3 weeks after a returned item is received for processing. We will notify you via email of your refund.

We recommend that you send your return via an insured carrier. We are not responsible for lost returns. If you are not sure where to send your return, or have additional questions please contact us.

Products will be shipped within 48 hours from order via Domestic Ground with an expected 3-5 days delivery.

Phone 1-800-634-9165
Outside U.S.: 909-396-1884
Monday-Friday 9:00 a.m. - 8:00 p.m. PT
Email mail@somebodylovesyou.org